Hiring a professional web designer is a significant investment, but what happens when the results don’t meet your expectations? A poorly designed website can impact your business, so it’s important to take action. Here’s what you should do if your web designer falls short.
1. Review the Initial Agreement
Start by revisiting the contract. Check the scope of work, deadlines, and agreed-upon deliverables. Understanding what was promised will help you assess whether your concerns are justified.
2. Communicate Your Concerns Clearly
Before jumping to conclusions, talk to your designer. Outline specific issues, such as design flaws, functionality problems, or missed deadlines. A professional designer should be willing to address your concerns.
3. Request Revisions
If the work isn’t up to standard, ask for revisions. Provide clear feedback and examples of what you want changed. Most designers offer multiple revision rounds as part of their service.
4. Identify the Root Cause
Determine whether the issue is due to miscommunication, lack of skills, or failure to follow instructions. If it’s a simple misunderstanding, it may be resolved quickly.
5. Set a Timeline for Fixes
If revisions are needed, agree on a realistic timeline. A clear deadline ensures both parties stay accountable and prevents unnecessary delays.
6. Seek a Second Opinion
If you’re unsure whether the design meets industry standards, consult another professional for feedback. An unbiased opinion can help you make an informed decision.
7. Consider Partial Payments
If payments are tied to milestones, avoid paying the full amount until the final product meets your satisfaction. If the work is subpar, negotiate a fair adjustment before making further payments.
8. Know When to Walk Away
If the designer consistently fails to deliver, it may be best to part ways. Ensure you retain all website assets, including domain access, hosting credentials, and design files.
9. Hire a New Professional
If necessary, hire a more experienced web designer to fix the issues. Look for someone with a strong portfolio and positive client reviews to avoid repeating the same mistake.
10. Learn from the Experience
Moving forward, be more detailed in your expectations, ask for progress updates, and work with designers who offer a transparent process. A well-structured project plan prevents similar issues in the future.
Conclusion
If your web designer doesn’t meet expectations, don’t panic. Clear communication, requesting revisions, and setting deadlines can often resolve issues. However, if the problems persist, knowing when to move on is crucial. Your website is a valuable asset—make sure it reflects your business in the best way possible.
Thank you for engaging with our blog at Conquest Capital Ltd. As a leading web design and branding company in Kenya, we are committed to delivering professional, eye-catching, and SEO-friendly websites that make your brand stand out. Our services include web design and development, web hosting, mobile app development, 3D modeling, graphic design, and digital marketing. Connect with us today to elevate your online presence.
Contact Information:
- Phone: +254 722 961 707 / +254 782 961 707
- Email: info@conquestcapitalltd.com
- Website: www.conquestcapitalltd.com
